Platform Coworking — KPI Dashboard
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Total Members
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All active memberships · cross-checked with Billing
Flex Desk
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FlexDesk + FlexDesk Plan
Flex Basics
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Ravenswood Flex Basics
Resident Desks
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Assigned desk members
Offices
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Private office members
Revenue
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Day Passes
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Conf. Room Bookings
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Daily Unique Visitors (Badged In)
Membership Mix
Breakdown by Type
Revenue by Type · This Month
Tours → Members · CRM Events
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People Toured
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Converted (so far)
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Conversion · Prior 6 Mo.
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Each person counts once, in the month of their first tour. "Converted" = they have a CRM Membership (any status, any plan) starting on or after the tour, matched by contact record or, failing that, by exact full name (catches duplicate contacts). Recent months keep climbing as people sign up. Test bookings excluded.
Subscription Churn · New vs Cancelled (Monthly, Billing)
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Active Subscriptions by Type · Zoho Billing (Live)
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Straight from Billing (status = Live), no CRM lookup involved — plus a manual count for members still paying through Zoho Books instead of a Billing subscription. This can legitimately differ from "Breakdown by Type" above.